Privacy Policy

1. Introduction

Welcome to Insurance Parivaar (https://myinsuranceparivaar.com), operating under the brand tagline "Suraksha Aur Saath". Insurance Parivaar is dedicated to providing transparent consumer insurance guidance and supporting aspiring and licensed insurance agents with onboarding and process assistance.

This Privacy Policy describes how we collect, use, process, share, and protect your personal data when you interact with our website, request insurance guidance, or apply for insurance agent onboarding.

2. Information We Collect

We collect personal information directly when you voluntarily provide it through our website forms, WhatsApp messages, emails, or phone communications. This includes:

• Customer Enquiries: Full Name, Mobile Number, Email Address, City, Preferred Insurance Category (Health, Life, Motor, Home/Property, Travel, Other), brief description of insurance requirement, and preferred contact channel.
• Insurance Agent Applications: Full Name, Mobile Number, Email Address, City and State, Highest Educational Qualification, Current Occupation, Preferred Work Model (Part-time, Full-time, Exploring options), Insurance Experience, Preferred Insurance Area, and application details.
• Technical & Interaction Data: IP address, device type, browser information, pages visited, mode switch selection (Customer vs Agent), and form interaction telemetry collected to improve accessibility and user experience.

3. Purpose of Collection & How We Use Your Data

We use your personal data strictly for legitimate operational purposes:

• To respond to your inquiries and connect you with qualified guidance specialists based on your selected requirements.
• To guide aspiring agents regarding appointment routes, document verification, examination requirements (such as IC-38), and onboarding steps.
• To communicate transparently with you via your preferred channels (WhatsApp, phone, or email).
• To uphold our Zero Spam Calls Guarantee: we never sell your contact details or engage in deceptive telemarketing.
• To comply with applicable Indian statutory, regulatory, and IRDAI compliance standards.

4. Information Sharing & Disclosure

Insurance Parivaar does not sell, rent, or trade your personal data to commercial data brokers. Your information is only shared under defined circumstances:

• With Relevant Authorized Insurers or Intermediaries: When you express intent to apply for a policy or complete an agent appointment, your details may be securely transferred to the verified insurer or authorized intermediary handling the formal underwriting or appointment.
• Technical Service Providers: Trusted web hosting, database, and messaging providers who operate under strict non-disclosure obligations.
• Legal & Statutory Authorities: If required by court order, law enforcement, or IRDAI regulatory directives.

5. Data Retention & Storage

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as mandated by applicable regulatory retention guidelines. Customer enquiry records and agent onboarding applications are archived securely and purged in accordance with data minimization best practices.

6. Security Measures

We employ industry-standard technical, administrative, and physical safeguards to prevent unauthorized access, disclosure, alteration, or destruction of your personal data. All data transfers across our website utilize encrypted HTTPS/TLS protocols.

7. Your Rights Regarding Your Data

Under applicable Indian data protection principles, you hold the right to:

• Review the personal data submitted to Insurance Parivaar.
• Request corrections to outdated or inaccurate information.
• Withdraw your consent for ongoing communication at any time.
• Request deletion of your contact information from our active outreach databases.

8. Contact Us for Privacy Inquiries

For any questions, requests, or concerns regarding your privacy or data handling, please reach out to our privacy desk: